This course focuses on equipping managers to identify and compile a relationship management plan for all stakeholders, based on their influence and interest.

Learning outcomes of this programme:

• Understand the universe of stakeholders and entities
• Executing the process to identify all stakeholders in various situations; organisational hierarchy, projects etc.
• Understanding how to profile stakeholders from the point of view of their interests, influence, attitudes and relationship
• Understanding how to identify stakeholder needs, issues, expectations and concerns
• Understanding how to plan for engaging with stakeholders
• Understanding how to manage stakeholders, via a stakeholder management plan
• Understanding how to compile a stakeholder relationship management plan
• Understand managing stakeholder resistance
• Understanding how to managing the stakeholder plan

Included:

• Learner guide
• Copy of slides
• Tools

Who should attend?

This program is ideal for: Project and program Managers, PR Managers, HR Managers, Executives and consultants.

Programme content

• The Stakeholder Universe  
• Identify and map stakeholders and their attributes
• Engaging with Stakeholders 
• Managing Stakeholders, via a Stakeholder Management Plan
• Implement the stakeholder relationship management plan

Enquire and register